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We don’t train dispatchers; we only hire experienced professionals who meet our company’s targets and follow our policies. Our expert team is fully responsible for assisting drivers, solving any issues, planning routes, and booking loads day and night.
Your trucks will always achieve top results and maximize profits, regardless of the average market rate.
Up to / Out of Gross
3.75%Up to / Out of Gross
0.15%Performing Broker Credit Check and Calling the General Line
– Check broker’s credit on factoring platform and obtain approval via email/phone for new brokers
– Verify broker’s authority and bankruptcy status
– Find and call broker’s General Line and validate every load with the broker, check emails for authenticity
– Report SCAM and fake broker cases to the account manager
– Assess broker’s proactive and responsive behavior, constantly check broker’s activity post-delivery
Calling Facilities
– Check every load with facilities
– Confirm real broker and pickup/delivery timings
Up to / Out of Gross
0.25%As a mediator, we ensure smooth communication between Trucking 42 and the Carrier. We assign dispatchers and support staff to provide high-quality service and make sure everyone follows the agreed terms. We collect feedback to improve driver-dispatcher relations and quickly reassign roles if problems occur, ensuring efficient operations.
Our goal is to ensure success and satisfaction for everyone involved.
Up to / Out of Gross
0.30%Our service covers weekends with day dispatchers working on weekends and nights. We have three routing teams that cover all shifts on weekdays from 4 PM to 7 AM. We can handle all trailer types, including PO, V, R, and open decks. We utilize Amazon Load Boards, DAT, Truckstop, and integrated load boards like JB Hunt and CH Robinson to maximize efficiency.
Up to / Out of Gross
0.40%We don’t train dispatchers; we only hire experienced professionals who meet our company’s targets and follow our policies. Our expert team is fully responsible for assisting car hauler drivers, solving any issues, planning routes, and booking loads day and night.
Your car hauler trucks will always achieve top results and maximize profits, regardless of the average market rate.
Per gross
5%Our Billing & Accounting service is designed to save you time and eliminate payment stress. We handle all necessary payment documentation, ensure diligent payment follow-ups, manage bond insurance claims for unpaid transportation payments, and coordinate with factoring companies to ensure smooth financial operations.
Per gross
1%We focus on maintaining the highest safety standards for fleet. Our services include assisting drivers with safety issues, managing FMCSA compliance, and providing ongoing training.
This approach enhances efficiency and boosts your company’s reputation through excellent safety and compliance management.
Monthly per active driver
$79Ensuring the safety and compliance of your trucking operations is not just a legal requirement; it’s a commitment to excellence. At Trucking42, we offer a holistic Basic Safety package meticulously designed to cover every facet of your company’s safety profile. From driver files to unit documentation and ongoing updates, we’ve got you covered.
Monthly per active driver
$100Our Basic Daily package provides 24/7 support, unlimited requests, and a quick 10-minute response time from our team of over 120 professionals. Essential services such as $20 HOS monitoring are included to ensure you stay compliant and efficient. Additional services like software subscription, IFTA, tracking, ELD device, and cables are available at standard rates, allowing you to customize your service based on daily operational demands.
With our Basic package, you get reliable support without long-term commitment.
Daily
$10The Standard Monthly package offers 24/7 support with unlimited requests and a 10-minute average response time from our team of over 120 professionals. This package includes $20 HOS monitoring and provides additional services available for purchase, such as a $45 software subscription, $5 IFTA, $5 tracking, a $180 ELD device, and $25 cables.
Our Standard service is designed to meet your essential needs while offering flexibility to scale up as required.
Monthly
$200With the Premium Monthly package, you receive 24/7 support from our team of over 120 professionals, ensuring you have access to unlimited requests and a rapid 10-minute average response time. This package includes a free software subscription, IFTA, tracking, ELD device, and cables, along with $20 HOS monitoring.
With our Premium service, you can rest assured that your operations are compliant and efficient, freeing you to focus on growing your business.
Monthly
$300We offer expert services for registering your main IFTA account, simplifying the process to ensure your business is ready for fuel tax reporting. Our service includes handling all necessary paperwork and submissions. Additionally, we provide registration for state fuel tax accounts, ensuring compliance with state-specific regulations.
From
$50We provide comprehensive calculations and submission of quarterly IFTA reports, ensuring compliance with all regulatory requirements. Quarterly IFTA Reporting includes:
– Total mileage for the quarter
– Total fuel gallons for the quarter
– Monthly averages
– Detailed payment information
Per truck
$80We provide comprehensive calculations and submission of monthly IFTA reports, ensuring compliance with all regulatory requirements. Monthly IFTA Reporting includes:
– Total mileage for the quarter
– Total fuel gallons for the quarter
– Monthly averages
– Detailed payment information
Per truck
$30At Trucking42, we understand that running a successful trucking company is no small feat. That’s why we’re dedicated to providing a wide range of essential services to help you streamline your operations, enhance profitability, and ensure financial success.
From
$35At our company, we provide comprehensive trucking administration services to ensure your operations run smoothly and compliantly. Our team offers expert assistance in updating company files for name or address changes, ensuring timely and accurate UCR filings, preparing compliant agreements with drivers and business partners, and obtaining necessary passenger authorizations. Let us handle the administrative details so you can focus on driving your business forward.
From
$25We provide comprehensive support for handling accidents and claims efficiently. Our detailed driver instructions ensure proper actions during emergencies, while our Safety Manager guidelines provide clear steps for managing accidents. Additionally, we offer full claim assistance, managing the entire process from opening the claim to communicating with insurance companies and involved parties.
Trust us to handle the complexities of accidents and claims, allowing you to focus on your core business activities.
From
$500We offer expert assistance in updating and maintaining your insurance information, ensuring timely changes to prevent potential financial losses. Our team helps renew your general liability insurance swiftly and cost-effectively, leveraging our extensive experience and network of contacts. Additionally, we assist in renewing occupational or workers’ compensation insurance to protect your drivers and minimize accident-related expenses.
Trust us to handle your insurance needs efficiently, allowing you to focus on your core business operations.
From
$250Our comprehensive safety plan is designed to minimize violations and accidents, including organizing training events to enhance the qualifications of your staff and drivers. We provide expert support for passing various audits, including Safety Audits for New Entrants, IFTA Audits, IRP Audits, and more, ensuring 100% compliance with FMCSA requirements. Additionally, if your company fails a safety audit, we offer assistance in correcting identified violations to help you achieve full compliance.
Trust us to keep your operations safe and compliant.
From
$500We provide meticulous preparation and maintenance of essential files, including Truck Files, Trailer Files, Unit Lists, and Form 2290 Compliance, ensuring all documents are up-to-date, easily accessible, and compliant. Additionally, our services for Controlled Substances and Alcohol include implementing mandatory testing programs, managing consortium enrollments through Third-Party Administrators (C/TPAs), conducting pre-employment and random drug testing, and overseeing medical examination compliance.
We ensure all controlled substances and alcohol documentation is up-to-date and compliant. Our services include implementing mandatory drug and alcohol testing programs, enrolling you in consortiums managed by Third-Party Administrators (C/TPAs) for DOT program management, conducting pre-employment and random drug testing for CMV drivers, and monitoring medical examinations to ensure compliance with regulations.
Trust us to keep your operations compliant and efficient.
At Trucking42 Inc., we understand the critical role that qualified and reliable drivers play in the success of your trucking operations. Our comprehensive driver hiring services are designed to streamline the recruitment process, ensure regulatory compliance, and provide you with a pool of skilled drivers who align with your company’s values and safety standards.
From
$500We are not training dispatchers, we are only hiring experienced dispatchers, who are completing our company targets and complying with our policies. Our 24h team is in charge of assisting the drivers, as well as booking loads during the night time.
From
$1499We are not training dispatchers, we are only hiring experienced dispatchers, who are completing our company targets and complying with our policies. Our 24h team is in charge of assisting the drivers, as well as booking loads during the night time. It does not matter what is the average market rate, your trucks will always get results that are going to be over the market.
From
$1499With over 7 years of experience in the trucking industry, we’ve mastered setting up new companies through trial and error. We’re ready to share our expertise with you, ensuring a smooth and efficient start for your trucking business
From
$100←Back
Fill data and our manager will contact you soon as possible
Effective: July, 05 2024
Introduction
These Trucking42 Inc Voice, SMS/Texting and Email Terms and Conditions (“Terms and Conditions”), in addition to all applicable laws and regulations, set forth the terms and conditions applicable to and governing your access and use of
Messaging is provided by Trucking42 Inc and its affiliates, vendors, suppliers, contractors, or agents. Throughout these Terms and Conditions, the words “you,” “your,” and “yours” refer to any person or entity using the Messaging.
TRUCKING42 INC RESERVES THE RIGHT TO UPDATE OR MODIFY THESE TERMS AND CONDITIONS AT ANY TIME WITHOUT PRIOR NOTICE TO YOU BY POSTING UPDATED TERMS AND CONDITIONS ON THIS SITE. FOR THIS REASON, WE RECOMMEND THAT YOU REVIEW THESE TERMS AND CONDITIONS FREQUENTLY. IF YOU DO NOT AGREE TO (OR CANNOT COMPLY WITH) ANY PART OF THESE TERMS AND CONDITIONS, YOU ARE PROHIBITED FROM USING MESSAGING.
ARBITRATION NOTICE: These Terms and Conditions contain a binding arbitration agreement including a waiver of any right to participate in a class action lawsuit or classwide arbitration. Please see the “Arbitration Agreement and Class Action Waiver” section below for additional details.
Additional Terms
Your use of Messaging is pursuant to a limited, non-exclusive, revocable license and is subject to:
You agree that you have read and will comply with the Collective Terms and Conditions. If you do not agree, you may not set up or use Messaging and should withdraw from Messaging. Failure to withdraw after an update of the Collective Terms and Conditions will be considered as acceptance of the new terms and conditions, as authorized by your initial enrollment in the program. Notwithstanding your selected communications preferences or anything in these Terms and Conditions to the contrary, we may contact you via Messaging as permitted by applicable law.
Agreement; Effect of Activation
By using or receiving Messaging, you acknowledge that you have read and understand the Collective Terms and Conditions, and that you accept and agree to be bound by both. You also acknowledge and agree that you are 18 years of age or older.
Cost
There are no premium charges for customers using Trucking42 Inc’s Messaging. Standard message and data rates may apply. These would be charged by, and be payable by you to, your mobile service provider, or other internet or data provider. As mobile access, e-mail delivery and text message delivery are subject to your carrier network availability, such access and delivery to the Messaging is not guaranteed.
Alerts (General)
We disclaim any and all liability for any delay or failure to deliver Messaging, including without limitation, a billing or payment related notification, outage related notification or other service alert or notification. We do not warrant or guarantee that Messaging will be received and we disclaim all liability for any lost or misdirected Messaging.
Message Frequency
Message frequency may vary for subscribers of Trucking42 Inc based on a variety of factors, including, but not limited to account activity and usage, choices, and weather (for weather-based Messaging).
Commercial Messages
By electing to participate in Messaging, you are authorizing us to contact you via the method (Voice Communication, SMS/Texting or Email) that you selected. Such selection shall be considered as affirmative consent to receive the related messages should these messages ever be classified as “commercial” in nature.
If you select one of our SMS/Texting services, an affirmative response by you to our confirmation text approving SMS/Texting as a method of Messaging is required for SMS/Texting. You will indicate your approval by responding to the initial Email or SMS/Text, which will be sent at the time of enrollment.
Indemnification
You agree to defend, indemnify and hold harmless Trucking42 Inc from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of Messaging or any breach by you of these Terms and Conditions.
Termination
You agree to promptly notify Trucking42 Inc if service for any mobile telephone number provided by you is canceled or if your mobile telephone number changes. You further agree to cancel enrollment in any Messaging service you selected that is associated with a discontinued mobile telephone number immediately. We reserve the right, in our sole discretion, to cancel or suspend any or all of Messaging, in whole or in part, for any or no reason, with or without notice to you. The following sections shall survive any termination of these Terms and Conditions: “Additional Terms,” “Arbitration Agreement and Class Action Waiver,” “Indemnification,” “Termination,” “Disclaimer,” “Limitation of Liability” and “General”.
In arbitration, Disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited than in court, and the arbitrator’s decision is subject to limited review by courts. The arbitrator can award on an individual basis the same damages and relief as a court, including monetary damages, injunctive relief and declaratory relief. Judgment on the arbitrator’s award may be entered in any court having jurisdiction thereof. A single arbitrator with the American Arbitration Association (“AAA”) will conduct the arbitration, and the award may not exceed the relief allowed by applicable law. The arbitration will be conducted in the county of your residence or another mutually agreed location. The AAA’s Consumer Arbitration Rules will apply. If AAA will not apply those rules, then AAA’s Commercial Arbitration Rules will apply. The AAA’s rules and a form that can be used to initiate arbitration proceedings are available at http://www.adr.org. You and Trucking42 Inc agree that if for any reason AAA will not conduct or becomes unavailable to conduct the arbitration, then a court may appoint a substitute arbitrator, and further agree that the choice of AAA as a forum is not integral to the Arbitration Agreement.
The arbitrator will decide all issues relating to the enforceability, interpretation, scope and application of this Arbitration Agreement (including “gateway” issues of arbitrability, whether the Arbitration Agreement is unconscionable or illusory and any defense to arbitration), and these Terms and Conditions, except that a court will resolve any question regarding the validity or enforceability of the class action waiver set forth in Section B of this Arbitration Agreement. The term “Dispute” and the requirement to arbitrate will be broadly interpreted.
Trucking42 Inc Voice, SMS/Texting and Email Terms and Conditions
1111 Brickell Ave 1550,
Miami 33131 Florida, USA
Attn: Terms and Conditions
The opt-out notice must state that you do not agree to this Arbitration Agreement and must include the name, address, phone number and email address associated with your account with us. This procedure is the only way you can opt out of this Arbitration Agreement, and failure to comply strictly with this procedure and the applicable deadline automatically will render the opt-out notice null and void. If you opt out of the arbitration provision, all other parts of this Arbitration Agreement will continue to apply.
Disclaimer
WE DO NOT GUARANTEE THAT THE USE OF MESSAGING WILL MEET YOUR PERFORMANCE REQUIREMENTS OR BE UNINTERRUPTED OR ERROR-FREE. NEITHER WE NOR OUR VENDORS, SUPPLIERS, CONTRACTORS, OR AGENTS WILL HAVE ANY LIABILITY UNDER ANY THEORY OF RECOVERY FOR ANY LOSSES OR DAMAGES DUE TO THE DELAY OR FAILURE TO DELIVER A MESSAGE. WE MAKE NO WARRANTIES OR REPRESENTATIONS AS TO THE USE OR RESULTS OF USE IN TERMS OF SECURITY, DATA PRIVACY, DATA LOSS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. WE WILL NOT CORRECT ANY ERRORS RELATED TO YOUR USE OF MESSAGING. YOU ASSUME ALL RISKS AS TO THE QUALITY AND PERFORMANCE OF MESSAGING, INCLUDING BUT NOT LIMITED TO HEALTH RISKS. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DEATH, PERSONAL INJURY OR ENVIRONMENTAL DAMAGE YOU CAUSE TO YOURSELF, OR OTHERS, BY YOUR USE OF OR RELIANCE ON MESSAGING.
MESSAGING IS PROVIDED TO YOU “AS IS,” AND TO THE EXTENT PERMITTED BY LAW, WE, ON OUR OWN BEHALF AND ON BEHALF OF OUR VENDORS, SUPPLIERS, CONTRACTORS AND/OR AGENTS, DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO STATEMENTS FROM US OR OUR EMPLOYEES, AFFILIATES, VENDORS, SUPPLIERS, CONTRACTORS, DEALERS OR AGENTS MAY INCREASE THE SCOPE OF THE ABOVE WARRANTIES OR CREATE ANY NEW WARRANTIES. IF THIS DISCLAIMER IS INVALID UNDER APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATE THAT YOU FIRST INSTALL OR USE MESSAGING.
Limitation on liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL TRUCKING42 INC OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE MESSAGING, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TRUCKING42 INC HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRUCKING42 INC OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF MESSAGING DURING THE SIX-MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
Some jurisdictions do not allow certain limitations on damages, so the limitations and exclusions above may not apply to you. If this section is held to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law. In the event that any provision of this paragraph is found by a court of competent jurisdiction to exceed the restrictions permitted by applicable law, then the court shall have the power to reduce, limit or reform such provision to make it enforceable to the maximum extent permitted by law, and such provision shall then be enforceable in its reduced, limited or reformed manner; provided, however, that a provision shall be enforceable in its reduced, limited or reformed manner only in the particular jurisdiction in which a court of competent jurisdiction makes such determination. In addition, the parties agree that the provisions of this paragraph shall be severable in accordance with the terms of these Collective Terms and Conditions.
General
These Collective Terms and Conditions represent the complete agreement between the parties and supersede all prior agreements and representations between them. Headings used in these Terms and Conditions are for reference purposes only and in no way define or limit the scope of the section. If any provision of these Terms and Conditions is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms and Conditions shall remain in full force and effect. The failure of Trucking42 Inc to act with respect to a breach of these Terms and Conditions by you or others does not constitute a waiver and shall not limit Trucking42 Inc’s rights with respect to such breach or any subsequent breaches. These Terms and Conditions shall be governed by and construed under Florida law without regard to conflicts of law provisions.
Messaging Additional Terms
Notwithstanding any prior request that your phone number or other contact information be included on any state or national Do Not Call Registry, to the extent you opted into Messaging, you acknowledge that such Messaging may be conducted using an automatic telephone dialing system, automated system for the selection or dialing of telephone numbers or the playing of a recorded message, or using a pre-recorded or artificial voice. You acknowledge that all Messaging will be conducted at the phone number you designated when you registered for Messaging. You may discontinue some or all alerts at any time by modifying your alert preferences, unsubscribing entirely, or by changing the notification settings on your mobile device, as applicable.
Email Alerts Additional Terms
If you provided us with your email address in order to receive alerts, we may use your email address to send you other types of information, including, without limitation, marketing messages. You may unsubscribe directly from such types of email by clicking the “Unsubscribe” link at the bottom of the email or by modifying your alert subscription or unsubscribing entirely.
SMS/Texting Additional Terms
To the extent you opted into SMS/Texting, you acknowledge that SMS/Texting only functions on certain devices and operating systems and may be conducted using an automatic telephone dialing system or an automated system for the selection or dialing of telephone numbers. You acknowledge that future operating system upgrades to your device may or may not be compatible with SMS/Texting. The expected message frequency may vary for subscribers of our SMS/Texting alerts, which will be affected by a variety of factors including but not limited to monthly billing activities, usage variations and weather events.
Providing your mobile telephone number to us constitutes your consent to receive SMS/Texts related to your account. You warrant to Trucking42 Inc and its service providers that you are the subscriber for any mobile telephone number that you have provided, or that you are the customary user of the mobile telephone number that you have provided.
If you have ported a mobile telephone number to a different carrier or the mobile telephone number has been deactivated for any period of time, you may be required to re-enroll in the SMS/Text services.
Opt-In Policy
Trucking42 is committed to protecting your privacy and ensuring you have full control over your personal data. We ask for your explicit consent before collecting, using, or disclosing your personal data for any purposes.
User Consent
By submitting the form and signing up texts, the user consent to receive marketing text messages from Trucking42. Consent is not a condition of purchase. Messages frequency varies, The user can unsubscribe at any time by replying STOP or clicking unsubscribe link (where available)
Please note that by replying “Y” (Yes) in response to an SMS/Texting message requesting your consent, clicking “I Agree” for email, or otherwise accessing and using Messaging, constitutes your agreement to follow and be bound by these Terms and Conditions. If you believe your consent was provided incidentally or in error, please follow the How to Opt-Out instructions below.
Data Collection
We collect personal data only after you have explicitly agreed to provide it. This may include, but is not limited to, your name, email address, telephone number, and any other information you choose to provide us with. We ensure that data collection is strictly limited to what is necessary to achieve the purposes stated by us.
Data Use
Your data is used only for the purposes to which you have consented. This may include sending newsletters, offers, updates about our products and services, as well as for improving the quality of our offerings.
Data Disclosure
We do not disclose your personal data to third parties without your prior consent, except in cases required by law or to protect our rights.
How to Opt Out
To opt out of any Trucking42 Inc SMS/Text Messaging services, reply STOP to the short code that sent the Messaging. An unsubscribe message will be sent to your mobile number confirming your cancellation, but no more messages will be sent after that one. Support/Help: To receive additional information regarding specific Messaging service information, please text HELP to the short code that sent the Message. Optionally, you may call your specific state’s Customer Service number shown at trucking42.com
Unsubscribe
You can opt-out of receiving marketing messages at any time by sending a “STOP” reply to any of our messages. Additionally, you may revoke your consent to the use of your data by using the unsubscribe feature provided in each of our electronic messages, or by directly contacting us through [email protected].
Data Security
We take all necessary measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Changes to the Opt-In Policy
Any changes to our Opt-In Policy will be posted on our website and, if necessary, you will be notified by email.
Contact Us
You may direct any questions about these Terms and Conditions by contacting: Trucking42 Inc. | (321) 236-6083
Trucking42, Inc (“Trucking42”, “we”, and/or “us”) values your privacy. This privacy policy (“Privacy Policy”) describes the types of information we may collect from any individual or entity, including, but not limited to, Clients, Customers, Authorized Users, and end users (“you”), who accesses or uses Trucking42.com (https://www.trucking42.com), including all of its related applications, dashboards, or platforms (“Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.
This Privacy Policy applies to information we collect:
Through mobile and desktop applications you download from the Services, which provide dedicated non-browser-based interaction between you and the Services.
This Privacy Policy does not apply to information collected by us offline.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
Information we collect about you and how we collect it
1.1. What We Collect. We collect several types of information from and about users of our Services, including:
1.1.1. Personal information, by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or social security number;
1.1.2. Information that is about you but individually does not identify you;
1.1.3. Information necessary to make financial transactions, such as your billing address, other addresses related to you, and credit card or other payment information; and/or
1.1.4. Information about your internet connection, the equipment you use to access our Services, and usage details.
1.2. How We Collect Information
1.2.1. Directly from you when you provide it to us.
1.2.2. Automatically as you use our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
1.3. Information You Provide to Us. The information we collect through our Services may include:
1.3.1. Registration and Profile Information. Information that you provide by filling in forms through our Services. This includes information provided at the time of registering to use our Services, subscribing to our Services, signing up to receive information about our Services, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services. If you sign up for an account, register to use our Services, purchase our products, or sign up to receive information about our Services, we may ask you for your, or your customer’s, first and last name, e-mail address, phone number, physical address, P.O. box or other postal address, login information, and any other information we collect.
1.3.2. Communications with Trucking42, Inc. Information when you contact us directly such as records and copies of your correspondence (including email addresses), as well as communications with other parties as you use the Services. For example, when you contact our Customer Support Team, we will receive your name, mobile phone number, the contents of a message, and any other information you choose to provide.
1.3.3. Survey Information. Your responses to surveys that we might ask you to complete for research purposes such as customer success and marketing strategy.
1.3.4. Payment information. When you add billing information or a credit card number to your account or make a purchase (e.g., through our Payments or Terminal products).
1.3.6. Search Information. Your search queries on the Services.
1.3.7. Images. We collect any images that you submit to our Services.
1.3.8. Audio and Voice. We collect audio through the Services, such as voice recordings that may be transcribed by us.
1.4. Information We Collect Through Automatic Data Collection Technologies. The information we collect automatically may include personal information. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
1.4.1. Usage Information. Details of your use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use through the Services. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the ads you click on, pages or other content you view, the searches you conduct, purchases you make, your comments, and the dates and times of your visits.
1.4.2. Location Information. When you use our Services, if you allow us, we will receive your precise location information. We also infer your more general location information (for example, your internet protocol (IP) address may indicate your more general geographic region.
1.4.3. Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, other equipment identifiers, mobile advertising identifiers, and push notification tokens.
1.4.4. Information from Cookies and Similar Technologies. We collect information using cookies, pixel tags, or similar technologies.
1.4.5. Widget Information. Other websites may integrate Trucking42, Inc’s widgets (such as Trucking42, Inc Webchat). When you visit a site with a Trucking42, Inc widget embedded, we may receive certain information about you, including information about the web page you visited, your IP address, and other information about your device. Trucking42, Inc and the widget can recognize you across websites containing Trucking42, Inc’s widgets, and the widget may be used to show personalized content or advertising. We know when you interact with a widget, and websites containing the widgets may receive this information.
1.4.6. Text Information. We may facilitate text messages between you and your customers. In the process, we may receive information about these communications, such as the date and time of the SMS message, the parties’ phone numbers, and the content of any SMS messages.
1.4.7. User Feedback. We receive information about reviews and surveys and give our clients information about ratings and reviews.
1.4.8. Profile Information. Inferences drawn from any of the information above to create a profile about you that may reflect, for example, your preferences, characteristics, and behavior, including for account security purposes or to enhance our Services to you.
1.5. Methods for Automatic Data Collection. The technologies we use for automatic data collection may include:
1.5.1. Cookies (or browser cookies). A cookie is a small text file containing a string of alphanumeric characters placed on the hard drive of your computer. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
1.5.2. Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Services. Flash cookies are not managed by the same browser settings as are used for browser cookies.
1.5.3. Web Beacons. Our Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We may not always collect personal information automatically, but we may tie this information to personal information about you that you provide to us or that we collect from other sources.
How we use your information
We use certain information that we collect about you or that you provide to us, including certain personal information:
3.1. To present our Services and related content to you;
3.2. To personalize and improve your experience on our Services, such as presenting tailored content, speeding up your searched, recognizing when you return to our Services, and storing information about your preferences, allowing us to customize our Services according to your individual interests;
3.3. For marketing purposes, such as customizing and communicating informational or product offerings, promotions, and advertising materials that may be useful, relevant, valuable or otherwise of interest to you. We may also use it to estimate our audience size and usage patterns;
3.4. To send you text messages and push notifications;
3.5. To provide, maintain, improve, and enhance our Services;
3.6. To provide you with information, products, or services that you request from us;
3.7. To facilitate transactions and payments;
3.8. To provide you with notices about your account or subscription, including expiration and renewal notices;
3.9. To carry out our obligations and enforce our rights arising from any contract(s) entered into between you and us, including for billing and collection;
3.10. To notify you about changes to our Services or any products or services we offer or provide though it;
3.11. To allow you to participate in interactive features on our Services;
3.12. To communicate with you, provide you with updates and other information that you request, respond to comments and questions, and otherwise provide customer support;
3.13. To market additional or new products or services relating to Trucking42, Inc and your Trucking42, Inc Services to you;
3.14. To find and prevent fraud and respond to trust and safety issues that may arise;
3.15. To de-identify and aggregate information collected through the Services and use it for any lawful purpose;
3.16. For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or as requested by any judicial process or governmental agency;
3.17. To fulfill any other purpose for which you provide it;
3.18. In any other way we may describe when you provide the information; and
3.19. For any other purpose with your consent;
We retain your personal information for as long as necessary to achieve the purpose of the collection unless we are required by law to keep it longer.
Note that Trucking42, Inc’s use and transfer of information from Google API’s to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Disclosure of your information
4.1. Aggregate and Anonymous Information. We may disclose aggregated information about our users, and information that does not identify any individual, for any business purpose.
4.2. Personal Information. We may disclose personal information that we collect or you provide as described in this privacy policy:
4.2.1. Affiliates. We may share any information we receive with our subsidiaries, affiliates, and partners for any of the purposes described in this Privacy Policy.
4.2.2. Analytics Partners. We use web analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
4.2.3. Other Users. Our Services enable you to, among other things, communicate with others. Your name, username, and other profile information may be viewable and searchable by other users. The content you post to the Services may be displayed on the Services and viewable by other users by default. We are not responsible for the other users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Services.
4.2.4. Sale, Acquisition, Merger or Other Asset Transfers. We may share information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Trucking42, Inc’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Trucking42, Inc about our users is among the assets transferred.
4.2.5. To Fulfill the Purpose for which You Provide. We may share information at your direction. For example, if you give us an email address or other contact information as a referral, we may use that email address to contact the referred party.
4.2.6. As Disclosed. We may share information for any other purpose disclosed by us when you provide the information.
4.2.7. With Consent. We may share information with your consent.
4.3. Other Possible Disclosures of Personal Information. We may also disclose your personal information:
4.3.1. As Required by Law and Similar Disclosures. In cooperation with governmental authorities and in our sole discretion, we may access, preserve, and disclose information about you if we believe it is necessary or appropriate to: (a) comply with law enforcement requests and legal process, such as in connection with a court order or subpoena; (b) respond to your requests; or (c) if we believe a disclosure of such information is necessary to protect your, our, or other’s property, rights, or safety. For the avoidance of doubt, the disclosure of information about you may occur if you post any objectionable content on or through the Services.
4.3.2. To enforce or apply our Terms of Service, Acceptable Use Policy, and other agreements, including, but not limited to, for billing and collection purposes.
4.3.3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trucking42, Inc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
5.1. Communications with Other Users. The Services allow you to communicate with other users. Some of those communications are intended to be public. Other communications may be private or intended by you or another user to be private. We cannot always control the actions of other users with whom you communicate through our Services, so you must be aware that communications you intend to be private could be shared publicly by another user with whom you communicate. Furthermore, by communicating with other users, you acknowledge and agree that information you post or otherwise make public may be available to the public or other users.
5.2. Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.
5.3. Trucking42, Inc Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. You can unsubscribe from our promotional text messages by replying “STOP”. Even if you out-out of receiving promotional messages from us, you will continue to receive administrative messages from us. For example, if we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions, but this opt out will not apply to information provided to Trucking42, Inc as a result of a product purchase, warranty registration, product service experience or other transactions.
5.4. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.
If you choose not to provide us with information we collect, some features of our Services may not work as intended.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. If you have registered with us, you may request that we delete your information in your account by contacting us. We will make commercially reasonable efforts to delete such information upon request. We may archive all or some of your information as we believe may be required by law or for legitimate business purposes.
Data security
Trucking42, Inc values the security of your information. We have implemented reasonable security measures that are designed to protect the information we maintain.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain features of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information when using certain aspects of the services such as the Webchat feature. The information you share in public areas may be viewed by other users of the Services.
Unfortunately, the transmission of information via the internet is not completely secure. As our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Charges to our privacy policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.
