What does your service consists of?+
Dispatch42 provides dispatch servies, accounting, afterhours assistance, operations and account management, safety and legal services.
Is your DIpsatch 24/7? What does it mean, you book loads 24/7 or only Support?+
Our 24h team is in charge of assisting the drivers, as well as booking loads during the night time and over the weekend.
Do you have your own broker MC?+
No, we have many representative contacts of big brokerage companies.
Do you have your Carrier MC?+
No, we work under your MC and your behalf.
What type of trailers do you provide dispatch service for?+
Dispatch42 is specializes in Dry Vans, Reefers, Flat/Stepdecks, PO units
Are there any discounts that you provide if dispatching a big amount of trucks?+
All the discounts are being discussed individually with the account manager.
Does the Trucking42 invoicing and billing for my company ? How do I get paid for booked loads?+
Yes, we do provide this kind of service by creating and sending invoices to the brokers. All the brokers will pay you directly, how fast – depending on factoing platform you are using.
Does the reputation of my MC influence the money wise results that my company is generating?+
One of the main values for Dispatch42 is taking care of your reputation and never getting you and your company in a bad spot in front of any broker.
What is the percentage that the Owner Operator gives to the company?+
In 12% are included all the services which Owner of the Company provides to a driver + Admin Fee
How old are our trucks?+
We do not have any trucks in our fleet older than 2016.
What truck do we use?+
We use a big variety of trucks. Starting with Freightliner, Kenworth, Volvo and all companies
Cargo and liability insurance – how much?+
The price is based on a record of the driver. If the record is clean it can be from 250 – 350$ based on what insurance company we use.
Why do Owner Operators need to pay out the Security Deposit?+
Every truck has inspections, and if the Owner Operator fails the inspection then the ticket will come on the name of the company, cause he runs under their authority. So the company will pay from the Security Deposit not from their own pocket!
What tests are required under DOT guidelines?+
Pre-employment, Reasonable Suspicion, Random, Post Accident, Return to Duty and Follow-up.
My driver had his personal vehicle license suspended, but his CDL Class A is still valid. Can he still drive for me?+
Yes. However, the driver is prohibited from operating a vehicle between 10,001 and 26,000 pounds. During the suspension, the driver may not operate a “smaller” CMV (or box truck). The driver’s Class A CDL only allows him or her to operate a vehicle that is 26,001 pounds and over with a trailer in excess of 10,001 pounds.
If I were to relocate to another state, would I have to cancel and rewrite?+
That will depend upon which insurance company you are insured through. Some policies can be transferred.
How will a claim affect my company?+
If you have a claim, it may increase the cost of your premium when your policy is due for renewal. Your No Claim Bonus may also be affected; this depends on the level of No Claim Bonus Protection you select.
How many documents should the company have in the company’s file?+
All depends on what type of operation a company and what type of units he uses in his operation. But usually there should be – mc authority, insurance certificate, ucr, user manual for eld, and other policies and instructions that are required for legal company violation.
Who qualifies for an IFTA license?+
A vehicle used or designed to transport people or property is a qualified motor vehicle if it:
Has three or more axles; or
Has two axles and a gross vehicle or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms; or Is used in a combination that has a combined or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms. A recreational vehicle such as a motor home or a pickup with a camper is not considered a qualified motor vehicle when an individual uses it exclusively for personal pleasure. Vehicles used in connection with a business operation are not considered recreational.
What are DOT Hours of Service?+
Hours of Service (HOS) regulations help ensure overall road safety by governing the number of hours truck drivers can drive and work. In general, HOS rules regulate the maximum number of hours that can be driven, specify mandatory break times and off times, and duty cycles.
What is a Corrective Action Plan?+
A strong corrective action plan doesn’t depend on uncertain variables which could make the corrective action plan weak. According to the FMCSA, a corrective action plan depends on current workplace processes and employee training. Examples of enforcing employee training and policies are:
Staff conducting double checks
Staff retraining
Creating new work procedures
What kind of information should be kept on file for future reference or irp audits?+
You should keep mileage records for the current registration and the prior three years on file. You may obtain these records from various sources. It is up to the carrier as to how they document miles traveled.
What is included in a safety plan?+
✓ Triggers
✓ Support system
✓ Professional support
✓ Acknowledgment
How do I register for DataQs?+
All users are required to register with the DataQs system. By default, new users are assigned general public access rights. To register, click on the “New to DataQs?” button from the login box on the home page. Follow the on-screen instructions for completing the registration process and to set up a DataQs account.
Why is CSA being implemented?+
FMCSA’s mission is to improve safety by reducing crashes. Over the past few years, the rate of crash reduction has slowed, prompting FMCSA to take a fresh look at how the agency evaluates the safety of motor carriers and drivers and to explore ways to improve its safety monitoring, evaluation and intervention processes. CSA is the result of this comprehensive examination. CSA will enable FMCSA and its state partners to assess the safety performance of a greater segment of the industry and to intervene with more carriers to change unsafe behavior early.
Why are my trucks stopped for road checks so frequently ?+
If your units are stopped frequently on roadside check or on weight stations that mean that your company has problems with safety ratings. Basic safety indicators show that your company is in companies with high risks of violation.
What tests are required under DOT guidelines?+
Pre-employment, Reasonable Suspicion, Random, Post Accident, Return to Duty and Follow-up.
My driver had his personal vehicle license suspended, but his CDL Class A is still valid. Can he still drive for me?+
Yes. However, the driver is prohibited from operating a vehicle between 10,001 and 26,000 pounds. During the suspension, the driver may not operate a “smaller” CMV (or box truck). The driver’s Class A CDL only allows him or her to operate a vehicle that is 26,001 pounds and over with a trailer in excess of 10,001 pounds.
If I were to relocate to another state, would I have to cancel and rewrite?+
That will depend upon which insurance company you are insured through. Some policies can be transferred.
How will a claim affect my company?+
If you have a claim, it may increase the cost of your premium when your policy is due for renewal. Your No Claim Bonus may also be affected; this depends on the level of No Claim Bonus Protection you select.
How many documents should the company have in the company’s file?+
All depends on what type of operation a company and what type of units he uses in his operation. But usually there should be – mc authority, insurance certificate, ucr, user manual for eld, and other policies and instructions that are required for legal company violation.
Who qualifies for an IFTA license?+
A vehicle used or designed to transport people or property is a qualified motor vehicle if it:
Has three or more axles; or
Has two axles and a gross vehicle or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms; or Is used in a combination that has a combined or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms. A recreational vehicle such as a motor home or a pickup with a camper is not considered a qualified motor vehicle when an individual uses it exclusively for personal pleasure. Vehicles used in connection with a business operation are not considered recreational.
What are DOT Hours of Service?+
Hours of Service (HOS) regulations help ensure overall road safety by governing the number of hours truck drivers can drive and work. In general, HOS rules regulate the maximum number of hours that can be driven, specify mandatory break times and off times, and duty cycles.
What is a Corrective Action Plan?+
A strong corrective action plan doesn’t depend on uncertain variables which could make the corrective action plan weak. According to the FMCSA, a corrective action plan depends on current workplace processes and employee training. Examples of enforcing employee training and policies are:
Staff conducting double checks
Staff retraining
Creating new work procedures
What kind of information should be kept on file for future reference or irp audits?+
You should keep mileage records for the current registration and the prior three years on file. You may obtain these records from various sources. It is up to the carrier as to how they document miles traveled.
What is included in a safety plan?+
✓ Triggers
✓ Support system
✓ Professional support
✓ Acknowledgment
How do I register for DataQs?+
All users are required to register with the DataQs system. By default, new users are assigned general public access rights. To register, click on the “New to DataQs?” button from the login box on the home page. Follow the on-screen instructions for completing the registration process and to set up a DataQs account.
Why is CSA being implemented?+
FMCSA’s mission is to improve safety by reducing crashes. Over the past few years, the rate of crash reduction has slowed, prompting FMCSA to take a fresh look at how the agency evaluates the safety of motor carriers and drivers and to explore ways to improve its safety monitoring, evaluation and intervention processes. CSA is the result of this comprehensive examination. CSA will enable FMCSA and its state partners to assess the safety performance of a greater segment of the industry and to intervene with more carriers to change unsafe behavior early.
Why are my trucks stopped for road checks so frequently ?+
If your units are stopped frequently on roadside check or on weight stations that mean that your company has problems with safety ratings. Basic safety indicators show that your company is in companies with high risks of violation.
What tests are required under DOT guidelines?+
Pre-employment, Reasonable Suspicion, Random, Post Accident, Return to Duty and Follow-up.
My driver had his personal vehicle license suspended, but his CDL Class A is still valid. Can he still drive for me?+
Yes. However, the driver is prohibited from operating a vehicle between 10,001 and 26,000 pounds. During the suspension, the driver may not operate a “smaller” CMV (or box truck). The driver’s Class A CDL only allows him or her to operate a vehicle that is 26,001 pounds and over with a trailer in excess of 10,001 pounds.
If I were to relocate to another state, would I have to cancel and rewrite?+
That will depend upon which insurance company you are insured through. Some policies can be transferred.
How will a claim affect my company?+
If you have a claim, it may increase the cost of your premium when your policy is due for renewal. Your No Claim Bonus may also be affected; this depends on the level of No Claim Bonus Protection you select.
How many documents should the company have in the company’s file?+
All depends on what type of operation a company and what type of units he uses in his operation. But usually there should be – mc authority, insurance certificate, ucr, user manual for eld, and other policies and instructions that are required for legal company violation.
Who qualifies for an IFTA license?+
A vehicle used or designed to transport people or property is a qualified motor vehicle if it:
Has three or more axles; or
Has two axles and a gross vehicle or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms; or Is used in a combination that has a combined or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms. A recreational vehicle such as a motor home or a pickup with a camper is not considered a qualified motor vehicle when an individual uses it exclusively for personal pleasure. Vehicles used in connection with a business operation are not considered recreational.
What are DOT Hours of Service?+
Hours of Service (HOS) regulations help ensure overall road safety by governing the number of hours truck drivers can drive and work. In general, HOS rules regulate the maximum number of hours that can be driven, specify mandatory break times and off times, and duty cycles.
What is a Corrective Action Plan?+
A strong corrective action plan doesn’t depend on uncertain variables which could make the corrective action plan weak. According to the FMCSA, a corrective action plan depends on current workplace processes and employee training. Examples of enforcing employee training and policies are:
Staff conducting double checks
Staff retraining
Creating new work procedures
What kind of information should be kept on file for future reference or irp audits?+
You should keep mileage records for the current registration and the prior three years on file. You may obtain these records from various sources. It is up to the carrier as to how they document miles traveled.
What is included in a safety plan?+
✓ Triggers
✓ Support system
✓ Professional support
✓ Acknowledgment
How do I register for DataQs?+
All users are required to register with the DataQs system. By default, new users are assigned general public access rights. To register, click on the “New to DataQs?” button from the login box on the home page. Follow the on-screen instructions for completing the registration process and to set up a DataQs account.
Why is CSA being implemented?+
FMCSA’s mission is to improve safety by reducing crashes. Over the past few years, the rate of crash reduction has slowed, prompting FMCSA to take a fresh look at how the agency evaluates the safety of motor carriers and drivers and to explore ways to improve its safety monitoring, evaluation and intervention processes. CSA is the result of this comprehensive examination. CSA will enable FMCSA and its state partners to assess the safety performance of a greater segment of the industry and to intervene with more carriers to change unsafe behavior early.
Why are my trucks stopped for road checks so frequently ?+
If your units are stopped frequently on roadside check or on weight stations that mean that your company has problems with safety ratings. Basic safety indicators show that your company is in companies with high risks of violation.
How do you motivate your dispatchers to get the best results?+
Setting goal targets for more than 8 parameters, KPI adjustment and bonuses for different acheived levels of competence.
How do you get the best rates on the spot market?+
Hiring 3+ years experienced dispatchers who have well-developed negotiation skills and high market analysis skills
How can I find and check the spot market rates for different types of trailer?+
There are different platforms we use as Sonar, DAT and Truckstop to check the most accurate spot average market rates.
How can I check the performance of dispatchers who are assigned to the company’ fleet?+
You will have online access to view all your fleet, assigned dispatchers and their results in real time.
What is the average gross that a reefer is generating per week?+
The formula for calculating the average gross is based on 3 factors : average market * average miles that a specific driver is doing = the generated gross Example : $2.8 per mile * 3500 miles = $9800
How do you get best results for Power Only trucks?+
We are combining the Amazon, DAT, JB Hunt, Scheinder boards and have 24/7 booking team, connecting auto-book to your Amazon account.
If I have a new MC, does it have a direct effect on results that my company is generating?+
Dispatch42 has experience in growing a brand new MC from 0 by setting up broker accounts right from the beginning. This will provide a boost even if your MC is young in the business.
Does the amount of insurance coverages infuelnce on generating the gross?+
In order to enrich the variety of loads, number of hired drivers, ability to work with owner operatons, you need to have a well-set insurance coverage of liability, cargo general aggregate etc
What load boards do you use to provide the over the market rates?+
We have an extended variety of boards : Amazon, DAT, JB Hunt, Scheinder, Coyote, TQL boards
What does your service consists of?+
Dispatch42 provides dispatch servies, accounting, afterhours assistance, operations and account management, safety and legal services.
Is your DIpsatch 24/7? What does it mean, you book loads 24/7 or only Support?+
Our 24h team is in charge of assisting the drivers, as well as booking loads during the night time and over the weekend.
Do you have your own broker MC?+
No, we have many representative contacts of big brokerage companies.
Do you have your Carrier MC?+
No, we work under your MC and your behalf.
What type of trailers do you provide dispatch service for?+
Dispatch42 is specializes in Dry Vans, Reefers, Flat/Stepdecks, PO units
Are there any discounts that you provide if dispatching a big amount of trucks?+
All the discounts are being discussed individually with the account manager.
Does the Trucking42 invoicing and billing for my company ? How do I get paid for booked loads?+
Yes, we do provide this kind of service by creating and sending invoices to the brokers. All the brokers will pay you directly, how fast – depending on factoing platform you are using.
Does the reputation of my MC influence the money wise results that my company is generating?+
One of the main values for Dispatch42 is taking care of your reputation and never getting you and your company in a bad spot in front of any broker.
How do you motivate your dispatchers to get the best results?+
Setting goal targets for more than 8 parameters, KPI adjustment and bonuses for different acheived levels of competence.
How do you get the best rates on the spot market?+
Hiring 3+ years experienced dispatchers who have well-developed negotiation skills and high market analysis skills
How can I find and check the spot market rates for different types of trailer?+
There are different platforms we use as Sonar, DAT and Truckstop to check the most accurate spot average market rates.
How can I check the performance of dispatchers who are assigned to the company’ fleet?+
You will have online access to view all your fleet, assigned dispatchers and their results in real time.
What is the average gross that a reefer is generating per week?+
The formula for calculating the average gross is based on 3 factors : average market * average miles that a specific driver is doing = the generated gross Example : $2.8 per mile * 3500 miles = $9800
How do you get best results for Power Only trucks?+
We are combining the Amazon, DAT, JB Hunt, Scheinder boards and have 24/7 booking team, connecting auto-book to your Amazon account.
If I have a new MC, does it have a direct effect on results that my company is generating?+
Dispatch42 has experience in growing a brand new MC from 0 by setting up broker accounts right from the beginning. This will provide a boost even if your MC is young in the business.
Does the amount of insurance coverages infuelnce on generating the gross?+
In order to enrich the variety of loads, number of hired drivers, ability to work with owner operatons, you need to have a well-set insurance coverage of liability, cargo general aggregate etc
What load boards do you use to provide the over the market rates?+
We have an extended variety of boards : Amazon, DAT, JB Hunt, Scheinder, Coyote, TQL boards
What do I need to start?+
You need to have your truck, trailer, and documentation ready. We can begin anytime after the contract is signed.
What rate can you guarantee?+
Rate always depends on the season and on the market , we are always fighting for the price to guarantee you the best possible rate from point A to point B
Can I run under your MC?+
Yes, You can.
Do you provide the reports?+
Yes we do, if that is needed, we provide weekly and monthly reports
What is the main point to keep the driver happy?+
Keep him always busy – this is the key.
Are you checking load status?+
Yes! We are calling and making sure the load is paid and ready before the load is assigned to the driver.
If I any questions, is there someone I can talk to?+
Yes! You will have a person who will be responsible for your company, You can reach him/her anytime.
How long are Your contracts?+
There are no long-term contracts, You can use our services month to month.
What tests are required under DOT guidelines?+
Pre-employment, Reasonable Suspicion, Random, Post Accident, Return to Duty and Follow-up.
My driver had his personal vehicle license suspended, but his CDL Class A is still valid. Can he still drive for me?+
Yes. However, the driver is prohibited from operating a vehicle between 10,001 and 26,000 pounds. During the suspension, the driver may not operate a “smaller” CMV (or box truck). The driver’s Class A CDL only allows him or her to operate a vehicle that is 26,001 pounds and over with a trailer in excess of 10,001 pounds.
If I were to relocate to another state, would I have to cancel and rewrite?+
That will depend upon which insurance company you are insured through. Some policies can be transferred.
How will a claim affect my company?+
If you have a claim, it may increase the cost of your premium when your policy is due for renewal. Your No Claim Bonus may also be affected; this depends on the level of No Claim Bonus Protection you select.
How many documents should the company have in the company’s file?+
All depends on what type of operation a company and what type of units he uses in his operation. But usually there should be – mc authority, insurance certificate, ucr, user manual for eld, and other policies and instructions that are required for legal company violation.
Who qualifies for an IFTA license?+
A vehicle used or designed to transport people or property is a qualified motor vehicle if it:
Has three or more axles; or
Has two axles and a gross vehicle or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms; or Is used in a combination that has a combined or registered gross vehicle weight of more than 26,000 pounds or 11,797 kilograms. A recreational vehicle such as a motor home or a pickup with a camper is not considered a qualified motor vehicle when an individual uses it exclusively for personal pleasure. Vehicles used in connection with a business operation are not considered recreational.
What are DOT Hours of Service?+
Hours of Service (HOS) regulations help ensure overall road safety by governing the number of hours truck drivers can drive and work. In general, HOS rules regulate the maximum number of hours that can be driven, specify mandatory break times and off times, and duty cycles.
What is a Corrective Action Plan?+
A strong corrective action plan doesn’t depend on uncertain variables which could make the corrective action plan weak. According to the FMCSA, a corrective action plan depends on current workplace processes and employee training. Examples of enforcing employee training and policies are:
Staff conducting double checks
Staff retraining
Creating new work procedures
What kind of information should be kept on file for future reference or irp audits?+
You should keep mileage records for the current registration and the prior three years on file. You may obtain these records from various sources. It is up to the carrier as to how they document miles traveled.
What is included in a safety plan?+
✓ Triggers
✓ Support system
✓ Professional support
✓ Acknowledgment
How do I register for DataQs?+
All users are required to register with the DataQs system. By default, new users are assigned general public access rights. To register, click on the “New to DataQs?” button from the login box on the home page. Follow the on-screen instructions for completing the registration process and to set up a DataQs account.
Why is CSA being implemented?+
FMCSA’s mission is to improve safety by reducing crashes. Over the past few years, the rate of crash reduction has slowed, prompting FMCSA to take a fresh look at how the agency evaluates the safety of motor carriers and drivers and to explore ways to improve its safety monitoring, evaluation and intervention processes. CSA is the result of this comprehensive examination. CSA will enable FMCSA and its state partners to assess the safety performance of a greater segment of the industry and to intervene with more carriers to change unsafe behavior early.
Why are my trucks stopped for road checks so frequently ?+
If your units are stopped frequently on roadside check or on weight stations that mean that your company has problems with safety ratings. Basic safety indicators show that your company is in companies with high risks of violation.